Privacy policy
Information collected
Hart Vane receives information you provide through checkout and contact forms, including name, email, order reference, message, shipping and billing details, purchased items and order records.
Payments
Stripe processes checkout and payment information under its own privacy terms. Hart Vane stores transaction references and order amounts for operations, but does not store full payment-card numbers.
Browser storage
The shopping bag and saved products use browser local storage. Stripe and Netlify may use essential cookies or similar technology to provide secure checkout, forms and site delivery. No analytics provider is represented as active here.
Use and sharing
Information is used to process orders, provide support, prevent misuse, keep records and meet legal obligations. It is shared only with service providers needed for hosting, database, forms and payment processing, or when legally required.
Retention and security
Records are retained only as needed for operations, disputes and legal obligations. Reasonable safeguards are used, but no internet system is risk-free.
Requests and updates
Use the contact form to request access, correction or deletion where applicable. Identity may need verification. Material policy updates are posted on this page with an effective date.